Refund Policy

Effective Date: 7.1.23

Thank you for choosing to donate to The Well. Your contribution is greatly appreciated and helps support our mission. The following Refund Policy outlines the terms and conditions for requesting a refund on your donation.

1. Donations
1.1 Definition:
For the purposes of this policy, a "donation" refers to a voluntary, non-refundable contribution made to The Well with the intent of supporting our charitable activities.

2. Refund Requests
2.1 General Refund Policy:
Donations made to The Well are generally non-refundable. We consider all donations as final and do not provide refunds unless required by law.

2.2 Exceptional Circumstances:
Refund requests based on exceptional circumstances, errors, or unauthorized transactions may be considered on a case-by-case basis. To request a refund, please contact us at [contact email/phone] with details of your donation and the reason for the refund request.

3. Unauthorized Transactions
3.1 Unauthorized Transactions:
If you believe an unauthorized transaction has taken place, please contact us immediately at [contact email/phone]. We will investigate the matter promptly and take appropriate action.

4. Changes to this Refund Policy
4.1 Updates:
We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective upon posting the revised policy on our website.

5. Contact Us
5.1 Questions:
If you have any questions or concerns about our Refund Policy, please reach out to danaw@womenslifeline.net